All of the following are key principles to keep in mind as the team chooses and evolves its Way of Working (WoW) except:

The reasoning behind the assertion that "Delight customers" is not a key principle in the context of evolving a team's Way of Working (WoW) is rooted in the nuances of the principles guiding WoW selection and adjustment.

Pragmatism emphasizes the importance of practical approaches and flexibility, allowing teams to make real-time decisions based on what is working effectively rather than adhering strictly to a prescribed methodology. This principle underpins the overall adaptability of the team's processes.

The principle that "Choice is good" reflects the value of having various approaches and methodologies at the team's disposal. It encourages experimentation and innovative thinking, enabling teams to select and adapt practices that best suit their context and challenges.

"Context counts" highlights the significance of the specific environment in which the team operates. Understanding and responding to various situational factors are essential for optimizing performance and ensuring that the chosen practices are relevant and effective.

While delighting customers is a crucial goal in the realm of Agile and business in general, it isn’t framed as a direct principle of how teams should assess or select their Way of Working. Instead, the focus within the principles of WoW is on flexibility, experimentation, and contextual relevance, which ultimately contribute to delivering value to customers. Thus, while customer satisfaction